Vouchers can be created for application and exam fees. Vouchers enable candidates and examinees to waive the entire application/exam fee and can be easily applied using a unique code. Vouchers can be created individually or in bulk.
Enabling applications to allow vouchers
- Log into your Prolydian account at https://app.prolydian.com and go to Applications > Applications
- Click on an application to manage it
- Check the "Allow applicants to apply a voucher" box
Enabling exam events to allow vouchers
- Log into your Prolydian account at https://app.prolydian.com and go to Events > Events
- Click on an event to manage it
- Check the "Allow examinees to apply a voucher" box
Creating vouchers for applications
- Log into your Prolydian account at https://app.prolydian.com and go to Applications > Applications > "Your application" > Vouchers
- Click "Create bulk" (even if you are only creating a single voucher)
- Enter a voucher name and prefix (optional). Fill in the amount you would like the voucher to cover, if left "0 (full discount)", the voucher will cover the entire associated fee. The quantity of vouchers is automatically set to one, you can adjust this number to create the number of vouchers needed to be part of the group. Number of uses, and date range are also available options when creating your voucher(s), however they are optional.
- Click "Save"
- Find the newly created voucher in the list. (You can sort the list by “Updated on” to make this easier.) Click on it and highlight the code. This is what the applicant will apply to their application.
Creating vouchers for events
- Log into your Prolydian account at https://app.prolydian.com and go to Events > Events > "Your exam event" > Vouchers
- For individual vouchers, click "Let's create one now"
- Follow the prompts to Voucher settings. Enter a voucher name and code (if "no" was selected in the "Auto generate code" window during initial voucher setup) . Fill in the amount you would like the voucher to cover, if left "0 (full discount)", the voucher will cover the entire associated fee. The quantity of vouchers is automatically set to one, you can adjust this number to create the number of vouchers needed to be part of the group. Be sure to adjust the number of uses to your needs, date range is also an available option when creating your voucher(s), however the range is optional.
- From here you can manage, distribute, or remove the created code
- For bulk vouchers, click "Add bulk vouchers"
- Enter a name for the voucher and prefix (optional). Fill in the amount you would like the voucher to cover, if left "0 (full discount)", the voucher will cover the entire associated fee. The quantity of vouchers is automatically set to one, you can adjust this number to create the number of vouchers needed to be part of the group. Number of uses, and date range are also available options when creating your voucher(s), however they are optional.
- Click "Save"
- From here you can manage, distribute, or remove the created codes
Distributing vouchers
Once a voucher or group of vouchers has been created they will appear in a list in the "Vouchers" tab within your application or event management page. Vouchers can only be distributed individually within Prolydian, there is also an option to download a list to Excel as detailed below. If you prefer to send the voucher code to the applicant or candidate outside of the system, you can simply copy the voucher code and email it directly to the candidate.
To distribute a voucher inside the Prolydian system, follow these steps:
- From the Vouchers tab within an application or event management page click the arrow next to "Manage" for the desired voucher
- Select "Distribute"
- Enter the email address for the applicant/examinee
- Click "Save" to email the voucher code to that applicant/examinee
Once an applicant/examinee has their voucher code, they can enter it on the payment page of the application or exam registration.
Removing vouchers
- From the Vouchers tab within an application or event management page click the arrow next to "Manage" for the desired voucher
- Click "Remove" and the voucher will immediately be removed
Vouchers can also be removed by going to Assets > Vouchers
- Search for the voucher you wish to remove by code or name
- Click the Select all button or click the circle select icon when hovering over the voucher
- Click the XX items selected button
- Click Remove
Exporting vouchers to excel
- From the Vouchers tab within an application or event management page click the "Export to Excel" button
An Excel file with a list of the current vouchers will be downloaded to your computer.