Prolydian technical requirements:
- Devices: Laptop, desktop computer
- Tablets and mobile devices are supported; however, we recommend using a laptop or desktop computer for the best user experience. Remote proctored exams have additional requirements, so always make sure you complete the Computer Requirements check before you begin your exam.
- Be sure to check any specific requirements for the proctoring service that your exam provider uses.
- Internet Browser: Prolydian supports all major, updated browsers such as Chrome, Firefox, Microsoft Edge, and Safari. The system does not support outdated browsers such as Internet Explorer.
- If you are using Internet Explorer or an outdated browser, the system will alert you that some functionality may not be available to you. Please update the browser or install an updated browser before continuing.
- Be sure to check any specific requirements for the proctoring service that your exam provider uses.
- Operating System: Prolydian supports all operating systems, including MacOS. The only requirement is that an updated browser is installed on the operating system.
- Be sure to check any specific requirements for the proctoring service that your exam provider uses.
- Web Camera: Minimum- 640×480 resolution, Recommended- 1280×720 resolution
- Only required for proctored exam sessions
- Internet Download Speed: Prolydian’s exam delivery system is designed to require a minimal internet connection speed. Speeds greater than 5mbps are recommended, however slower speeds will still allow you to access and complete the exam. You will not lose exam time due to slower internet connections.
- We recommend having a hard-wired connection instead of a wireless connection to prevent any disruptions, however stable wireless connections are acceptable.
- RAM: Minimum – 2GB, Recommended- 4GB
- A Functioning Microphone: Webcams with built in microphones and stand alone microphones supported
- Only required for proctored exam sessions
- Not Supported:
- Outdated browsers, including Internet Explorer
Please reach out to our support team with any questions regarding compatibility for accessibility tools.
You can reach Prolydian support at 850-739-8992 or support@prolydian.com.
ProctorU technical requirements:
- Guardian Browser is required for testing. Download here.
- Operating System: macOS X 10.13 or higher, Windows 10 or higher. ProctorU does not support Linux or Chrome OS
- Web Camera: Minimum- 640×480 resolution, Recommended- 1280×720 resolution
- Internet Download Speed: A required upload and download speed of 2Mbps, with 10Mbps preferred
- RAM: Minimum – 2GB, Recommended- 4GB
- A Functioning Microphone: Webcams with built in microphones and stand alone microphones supported
- Not Supported:
- Tablets (iPad, Galaxy Tab, Galaxy Note, etc.)
- Mobile (Android, iOS)
- ARM CPU Architecture
- Chromebooks
You can reach ProctorU support at 855-772-8678 or by clicking the blue chat icon in the bottom right corner of the screen when on the ProctorU website.
Examity technical requirements:
Technical Requirements
- Examity V5 System Check: https://on.v5.examity.com/systemcheck
- Chrome is required for testing - download here
- Operating System: OS X El Capitan 10.11 or later, Windows 10 (Windows machines in 10 S mode are not supported),
- Internet Browser: Google Chrome (Current Stable and First Preceding Version)
- Web Camera: Minimum- 640×480 resolution, Recommended- 1280×720 resolution
- Internet Download Speed: A required upload and download speed of 2Mbps, with 10Mbps preferred
- RAM: Minimum – 2GB, Recommended- 4GB
- A Functioning Microphone: Webcams with built in microphones and stand alone microphones supported
NOT SUPPORTED:
- Tablets (iPad, Galaxy Tab, Galaxy Note, etc.)
- Mobile (Android, iOS)
- ARM CPU Architecture
- Chromebooks
For support during an Examity proctored exam reach out to Examity support for immediate assistance. They can be reached via 855-EXAMITY (855-392-6489) or by clicking the orange "Chat with an expert" button on the bottom right of your Examity account.