To help avoid having notifications from Prolydian going to your spam, updates, or promotions folders, you can add the support@prolydian.com email address to your contacts. Here is how to do it with several populate email programs:
Gmail
- Log into your Prolydian account at https://app.prolydian.com and go to https://contacts.google.com
- Click the Create Contact (plus sign) button and choose "Create a contact"
- Enter support@prolydian.com as the email of the new contact
- Save
Microsoft Outlook (On the web)
- When logged in to your Outlook.com e-mail account, click the down arrow next to the Outlook logo and name in the upper-left corner.
- Click the People option.
- Click the New option to add a new contact.
- Enter support@prolydian.com as the email address
- Click Save to save the new contact.
Microsoft Outlook (Not on the web)
- With Microsoft Outlook open, click the People option in the strip at the bottom-left of the screen.
- Under the Home tab in the Ribbon, click the New Contact option in the "New" section at the top-left.
- Enter support@prolydian.com as the email address.
- Click Save & Close.