Candidate/Examinee Management

Amending candidate exam time

​​​​Candidates who receive extended exam time can have their exam time amended directly on their exam registration record. To amend the exam time for a candidate:Log into your Prolydian account at https://app.prolydian.com and go to Events > Examinees - Go to Events > Examinees - Search for the candidate by last name or email - Click the three dots next to the candidate - Click Amend exam time - Add the TOTAL exam time in hours:minutes format, for example: 03:30 for three hours and thirt...

Reviewing flagged exams

When an exam attempt is flagged for possible violations, an email will automatically be sent to the exam event manager. Exams are reviewed differently depending on the proctoring service. Via ProctorU - Log in to your ProctorU account at http://go.proctoru.com/ - Go to Sessions in the upper navigation bar - Select All Sessions and click "View" on the listing for the candidate's session - Click the Incident button on the right hand side to view any violation flags - You may either approve or in...

Registering a new candidate

- Log into your Prolydian account at https://app.prolydian.com and go to Events → Examinees - Click the Register new button - Select the Exam Event from the dropdown list (the remote proctored event is for Examity proctored exams). - Enter the First Name, Last Name, and Email Address of the candidate. Then click Save. - The newly registered Candidate will display on the Examinee listing

Registering an existing candidate

- Log into your Prolydian account at https://app.prolydian.com and go to Events → Examinees - Click the dropdown arrow next to the Register New button - Click the Register existing action - Start typing the First Name, Last Name, or Email Address of the candidate. Matching results will display below the input box. - Select the candidate you want to register and then click Save - Select the exam event you’re registering the candidate for ...

Importing candidates

- Log into your Prolydian account at https://app.prolydian.com and go to Events → Events - Click on the event for which you want to upload a roster - Click on the Register tab - Click the Upload examinee roster button - Download the .csv template here (https://app.prolydian.com/Content/Templates/TestTakerImportTemplate.csv) - Edit the template to include your candidates' information - The only required information is First Name, Last Name, and Email Address. - If you imp...

Resending emails

- ​​​​​Log into your Prolydian account at https://app.prolydian.com and go to Events > Examinees - Click the three dots next to the examinee and click "View Notification History" - Click on the email of interest to expand it - Click "Resend email" - Click "Send" (you may also enter an alternate email, which will update the user's email in the system) - The email will be resent within 5 minutes

Finding candidates

- Log into your Prolydian account at https://app.prolydian.com and go to Events → Examinees - Candidates can be searched by First Name, Last Name, or Email address. - You can also filter candidates by certain criteria from the Advanced Search area - Click the Search icon or the Search button after you have entered your search criteria. The matching results will display in the listing