If you'd like to deactivate your account please reach out to our support team. You can submit a ticket or reach our live chat agents by clicking the question mark icon at the top right of any page in Prolydian. We're also available at support@prolydian.com and 850-739-8992 (Mon-Fri, 9AM - 5PM.)
Please note once your account is deactivated you will no longer be able to login, view/download your certificate, or continue with recertification activities. Accounts should only be deactivated if you're no longer certified or do not wish to pursue certification/recertification or if you have retired.