Enabling or disabling an exam event

Enabling an exam event:

  • Go to Events > Events > “Event name” > Setup
  • Check the “Exam event is enabled” box

  • Scroll down to the bottom of the page and click “Save.”

    IMPORTANT: Once an exam event is enabled candidates can register and test on that event. This should only be done once all setup has been completed and the exam has been reviewed.

Disabling an exam event:

  • Go to Events > Events > “Event name” > Setup
  • Deselect the “Exam event is enabled” box

  • Scroll down to the bottom of the page and click “Save.”

    IMPORTANT: Once an exam event is disabled authorized and scheduled candidates can still test on that event. However, new candidates can no longer be registered. If authorized candidates need to test on a different event, they should be removed and reregistered on a new event. You can also set an exam event window (see below) to limit when already registered candidates can schedule their exams on the disabled event.

Setting an exam event window or registration window:

  • Go to Events > Events > “Event name” > Setup
  • To set an event window, enter dates into the following. Candidates will only be able to schedule and test within these dates. Leave blank for an open-ended event.

    • Start date/time
    • End date/time

    *Unless your exam has a specific start time please set the time to noon (12PM) for the start and end time. This will ensure candidates in all time zones have the exam in the same window.

  • To set a registration window, enter dates into the following. Candidates will only be able to register between these dates. To close registration, set both the start and end date to the past.

    • Registration window start date/time
    • Registration window end date/time

  • Scroll down to the bottom of the page and click “Save.”


For instructions on creating new events, please see: