After scheduling your exam in your Prolydian account you'll receive an email with instructions on what to do before and on the day of your exam as well as what the technical requirements are. These instructions can also be found below.
If you cannot make your scheduled time and need to reschedule, note that this can only be done up to 48 hours in advance of your scheduled appointment - after that point, a new registration will be required if you cannot take the exam as scheduled
Before your exam
Prior to beginning your exam you must complete the Proctor360 computer requirements check.
To see the system requirements, click here.
Dual monitors CANNOT be used for a remote proctored exam
Please note: Any missed appointments due to technical issues on the test taker’s side will require a new registration, which may incur additional fees.
If you would like to request a sample session to verify your system with Proctor 360 before taking your examination, please submit a ticket via Submit a Ticket - Proctor360 Support. Proctor360 will create and provide you with a sample link that you can run through with your IT department. Once this has been completed, Proctor360 will confirm with you that everything went through as it should on the proctoring side.
We strongly recommend that you review all information here ahead of your exam appointment: https://proctor360.com/pages/prolydian-online-exam-rules-and-requirements
- Check your equipment to make sure your system is compatible with Proctor360 at https://support.proctor360.com/hc/365012637/21/system-requirements?category_id=1
- Test your equipment using this link: https://webcasts.com/webrtc/
- You are encouraged to take the exam on a personal computer. If you must use a work computer, please have your IT department review port and firewall settings here: https://proctor360.com/pages/prolydian-online-exam-rules-and-requirements
- Prepare identity verification documents. This includes one of the following:
- Government-issued driver’s license
- College/University-issued staff photo ID
- Passport
- Non-US Military issued identification card
- Any Physical Government-Issued Identification Card (must include photo)
On the day of your exam
Log in a few minutes prior to the exam. You may want to refresh the screen at the time of the exam. To access your exam:
- Log into your Prolydian account at https://app.prolydian.com
- Go to the "My exams" dashboard and click the "Launch Exam" button
- This button will be enabled one minute before your exam time. If you arrive early, please refresh the page to see the "Launch Exam" button.
- Please note, you have a 15 minute check-in window starting at your exam start time. If you log in after this window you will not be able to test.
- Click "Start Session"
- Follow the on screen instructions to share your screen and check your equipment
- Follow the identity verification instructions
If you encounter issues sharing your screen, accessing your webcam, or need general technical troubleshooting during check in, please review these support articles: https://support.proctor360.com/hc/365012637. If you're unable to resolve the issue right away, contact the Proctor360 support team by submitting a ticket right away.
For instructions on navigating the Prolydian exam delivery platform please see: