After scheduling your exam in your Prolydian account you'll receive an email with instructions on what to do before and on the day of your exam as well as what the technical requirements are. These instructions can also be found below.
Before your exam
Prior to beginning your exam you must complete the Proctor360 computer requirements check. Follow the steps below to do so.
We strongly recommend that you review all information here ahead of your exam appointment: https://proctor360.com/pages/prolydian-online-exam-rules-and-requirements
- Check your equipment to make sure your system is compatible with Proctor360 at https://support.proctor360.com/hc/365012637/21/system-requirements?category_id=1
- Test your equipment using this link: https://webcasts.com/webrtc/
- You are encouraged to take the exam on a personal computer. If you must use a work computer, please have your IT department review port and firewall settings here: https://proctor360.com/pages/prolydian-online-exam-rules-and-requirements
- Prepare identity verification documents. This includes one of the following:
- Government-issued driver’s license
- College/University-issued staff photo ID
- Passport
- Non-US Military issued identification card
- Any Physical Government-Issued Identification Card (must include photo)
On the day of your exam
Log in a few minutes prior to the exam. You may want to refresh the screen at the time of the exam. To access your exam:
- Log into your Prolydian account at https://app.prolydian.com
- Go to the "My exams" dashboard and click the "Launch Exam" button
- This button will be enabled one minute before your exam time. If you arrive early, please refresh the page to see the "Launch Exam" button.
- Please note, you have a 15 minute check-in window starting at your exam start time. If you log in after this window you will not be able to test.
- Click "Start Session"
- Follow the on screen instructions to share your screen and check your equipment
- Follow the identity verification instructions
System Requirements
Windows:
- Operating System: Windows 10 & Above
- Browser: Chrome or Edge
- Memory: 4GB (minimum)
- Recommended Internet Connection: 10 Mbit/s upload, 10 Mbit/s download
- Web Camera: 640×640 resolution (minimum)
- Microphone
- Speaker
Mac:
- Operating System: Mojave & Above
- Browser: Chrome or Edge
- Memory: 4GB (minimum)
- Recommended Internet Connection: 10 Mbit/s upload, 10 Mbit/s download
- Web Camera: 640×640 resolution (minimum)
- Microphone
- Speaker
Chromebook:
- Operating System: ChromeOS 112.0.5615.134 & Above
- Browser: Chrome or Edge
- Memory: 4GB (minimum)
- Recommended Internet Connection: 10 Mbit/s upload, 10 Mbit/s download
- Web Camera: 640×640 resolution (minimum)
- Microphone
- Speaker
Dual Monitors are NOT supported
If you experience technical issues when attempting to connect to a proctor, you MUST submit a support ticket to Proctor360 here: https://support.proctor360.com/help/365012637
For instructions on navigating the Prolydian exam delivery platform please see: