After scheduling your exam in your Prolydian account you'll receive an email with instructions on what to do before and on the day of your exam as well as what the technical requirements are. These instructions can also be found below.
Before your exam
Prior to beginning your exam you must complete the ProctorU computer requirements check and download the Guardian Browser. Follow the steps below to do so:
- Download the Guardian Browser
- Check your equipment to make sure your system is compatible with ProctorU at https://go.proctoru.com/testitout
- Prepare identity verification documents. This includes one of the following:
- Government-issued driver’s license
- College/University-issued staff photo ID
- Passport
- Non-US Military issued identification card
- Any Physical Government-Issued Identification Card (must include photo)
On the day of your exam
Log in a few minutes prior to the exam. You may want to refresh the screen at the time of the exam. To access your exam:
- Log into your Prolydian account at https://app.prolydian.com
- Go to the "My exams" dashboard and click the "Launch Exam" button (This button will be enabled one minute before your exam time.)
- Click "Start Session"
- Download the Guardian Browser if you don't already have it.
- Follow the on screen instructions to share your screen and check your equipment
- Follow the identity verification instructions
- Install a LogMeIn Rescue applet file that will bring up a chat box allowing you to connect with your proctor. The proctor will perform a system check and camera pan of your workspace and will give you directions on how to begin your exam
Technical Requirements
- Guardian Browser is required for testing. Download here.
- Operating System: macOS X 10.13 or higher, Windows 10 or higher. ProctorU does not support Linux or Chrome OS
- Web Camera: Minimum- 640×480 resolution, Recommended- 1280×720 resolution
- Internet Download Speed: A required upload and download speed of 2Mbps, with 10Mbps preferred
- RAM: Minimum – 2GB, Recommended- 4GB
- A Functioning Microphone: Webcams with built in microphones and stand alone microphones supported
- Not Supported:
- Tablets (iPad, Galaxy Tab, Galaxy Note, etc.)
- Mobile (Android, iOS)
- ARM CPU Architecture
- Chromebooks
If you experience any issues connecting to your proctor or during your exam please contact ProctorU via the Live Chat feature within your ProctorU account OR Call 1-855-772-8678, Option 1.
For instructions on navigating the Prolydian exam delivery platform please see: