After scheduling your exam in your Prolydian account you'll receive an email with instructions on what to do before and on the day of your exam as well as what the technical requirements are. These instructions can also be found below.
Before your exam
Prior to your scheduled exam appointment, you must complete the ProctorU computer requirements check and download the Guardian Browser. Follow the steps below to do so:
- Download the Guardian Browser
- Check your equipment to make sure your system is compatible with ProctorU at https://go.proctoru.com/testitout
- Prepare identity verification documents. This includes one of the following:
- Government-issued driver’s license
- College/University-issued staff photo ID
- Passport
- Non-US Military issued identification card
- Any Physical Government-Issued Identification Card (must include photo)
IMPORTANT NOTE: If you will be testing from a work provided device, you will need to ensure that you can download Guardian Browser and that any background programs (remote access, viewer, support tools, or security) are disabled. We recommend testing from a personal device if possible. If not possible, work with your IT department ahead of your exam appointment to verify these programs have been disabled as they may prevent you from completing your exam. If you MUST use a work or school provided device, review our support article here: https://prolydian.ladesk.com/166004-Testing-With-ProctorU-While-Using-a-Work-Provided-Device
On the day of your exam
Ensure that your computer meets all technical requirements listed below and that you have reviewed the information in our "Testing With ProctorU While Using a Work Provided Device" support article.
Please also ensure that you have allotted enough time in your day to connect to your proctor and complete the identify and environment verification process, which may take up to 30 minutes in addition to the exam time.
Restart your device and follow the below steps at least 15 minutes prior to your scheduled exam appointment. You may want to refresh the screen at the time of the exam. To access your exam:
- Download the Guardian Browser if you don't already have it.
- Launch the Guardian browser and log into your Prolydian account. You MUST access Prolydian and log in via Guardian Browser and NOT any other browser
- Go to the "My exams" dashboard and click the "Launch Exam" button (This button will be enabled one minute before your exam time.)
- Click "Start Session"
- Follow the on screen instructions to share your screen and check your equipment
- Follow the identity verification instructions
- The proctor will perform a system check and camera pan of your workspace and will give you directions on how to begin your exam
To see the system requirements, click here.
Testing Environment Requirements
- A suitable environment is a room that is enclosed - e.g., an office, a bedroom, or any other room with four walls that contains a door or other barrier to prevent entry. A bathroom is not an a permitted testing location. Windows are allowed, however, they need to be closed and covered. A candidate can close blinds, and shades, or cover the window with a sheet, towel, or other material.
- The room must be free of clutter and contain no accessible devices, books, notes, or other materials that could potentially allow a candidate to cheat.
- Dual monitors are NOT supported- If you have a second monitor, it must be removed from your testing environment.
- The desk or workspace the individual uses must be free of any devices, books, notes, or other materials that could potentially allow a candidate to cheat.
- Headphones are not permitted for use during exam appointment.
- Examinees are allowed a CLEAR glass or bottle of water only
- In general, the goal is to have as sterile an environment as possible.
If you experience any issues connecting to your proctor or during your exam, please contact ProctorU via the Support feature within the Guardian Browser OR Call 1-855-772-8678, Option 1.
For instructions on navigating the Prolydian exam delivery platform please see: