For Candidates

System Requirements

Prolydian technical requirements: - Devices: Laptop, desktop computer - Tablets and mobile devices are supported; however, we recommend using a laptop or desktop computer for the best user experience. Remote proctored exams have additional requirements, so always make sure you complete the Computer Requirements check before you begin your exam. - Be sure to check any specific requirements for the proctoring service that your exam provider uses. - Internet Browser: Prolydian supports all major...

Test Taker FAQs

***Please see the end of this article for specific requirements for exams proctored by our partners*** Which browser should I use to take my exam? Prolydian supports all major, updated browsers such as Chrome, Firefox, Microsoft Edge, and Safari. The system does not support outdated browsers such as Internet Explorer. If you are using Internet Explorer or an outdated browser, the system will alert you that some functionality may not be available to you. Please update the browser or install an...

How to Add support@prolydian.com to Your Contacts

To help avoid having notifications from Prolydian going to your spam, updates, or promotions folders, you can add the support@prolydian.com (mailto:support@prolydian.com) email address to your contacts. Here is how to do it with several populate email programs: Gmail - Log into your Prolydian account at https://app.prolydian.com and go to https://contacts.google.com - Click the Create Contact (plus sign) button and choose "Create a contact" - Enter support@prolydian.com (mailto:supp...