Recertification and Credential Management

After an applicant has submitted their application for CECs or certification renewal it will appear on the Applications page for review. The review process is established when the application itself is created and can be set so that submitted applications are sent to one or more users within your organization for review. These CEC and Renewal applications have all the same functionality as exam applications. Please see the Application Management and Review (https://prolydian.ladesk.com/634909-Ap...

Once a credential is created you can edit the settings as well as set up renewal rules, Continuing Education Credits, pre-approvals, and notifications. Credential settings These settings allow you to edit the credential details and set the credential as active or inactive. You can also enable or disable continued education tracking, and choose to have a public certificant lookup that will appear on your organization's landing page. - Log into your Prolydian account at https://app.proly...

Continuing education Certificants working towards recertification can submit applications to receive continuing education credits (CECs) based on the activities specified by your organization. These activities can be divided into different categories and can each be set up with unique specifications regarding documentation and conversion rules. Adding a Category - Log into your Prolydian account at https://app.prolydian.com and go to Credentials > Credentials - Click on a credential ...

From this listing you can view and edit each certificant’s individual information along with their continuing education credits. You are also able to override renewal rules and update their certificate and contact information. - Log into your Prolydian account at https://app.prolydian.com and go to Credentials > Certificants - Search for the desired certificant person - Click on their name to access the following information - On the “Certificant Details” tab the certificate information can...

In situations where renewal rules need to be bypassed (e.g. to allow an expired individual to renew or allow renewal with insufficient CEs), an administrative user can override the renewal rules on the user's certification record by following the steps below: - Log into your Prolydian account at https://app.prolydian.com and go to Credentials > Certificants - Search for the certificant - Click on the matching result - Check the "Override renewal rules" checkbox and save Any ren...

Some situations may require you to transfer a certification from one user account to another (for example, if the user creates a new account instead of logging into an existing one). The instructions below outline how to move the certification from one user account to another. - Go to People > Users - Search for the user account that currently has the certification - Click on the matching result - Click on the Certifications tab - Click the actions icon (three dots) next to the certificati...