Transferring a transcript credit to a different user

Transferring a transcript credit to a different user

Some situations may require you to transfer a transcript credit from one user account to another (for example, if the user creates a new account instead of logging into an existing one). The instructions below outline how to move the transcript credit from one user account to another.

  • Go to People > Users
  • Open an ASAE user account
  • Go to Transcript

 

  • Click on the three dot action menu
  • Choose Amend person
  • In the search window that opens, you can search by name/email/person ID/username
  • Select the user
  • Click Save

 

  • Open the user account where the credit was transferred
  • Go to Transcript
  • Review to confirm the credit appears as intended